AI & Data Security
Your protocols stay yours.
How Capila uses AI, and how we protect your clinic’s data and your patients’ privacy.
Never used to train AI
Your protocols and patient conversations are not used to train any AI model.
Isolated per clinic
Each clinic can only access its own records and protocols.
You’re in control
Request deletion of your data at any time.
AI & data security, explained
Clear answers about how your clinic’s information is handled.
Does Capila train AI on my clinic’s protocol?
No. Capila uses Anthropic’s commercial API, and under its terms customer content is not used to train models by default. Your protocols and your patients’ conversations are never used to teach AI anything, and they are never shown to other clinics.
Can other clinics see my protocol or my patients’ data?
What does the AI actually see?
Does the AI provider keep my data?
Where is my data stored, and how is it protected?
Who at Capila can access my data?
What happens if I stop using Capila or want my data deleted?
Questions about security or data protection?
We’re happy to walk through our data practices with you or your team.