Capila Privacy Policy

Last updated: [april 22 2026]

Capila Health (“Capila”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our mobile application and web services.

1. Information We Collect

When you use Capila, we may collect the following types of information:

Account Information

  • Name

  • Email address

Recovery Information

  • Procedure date

  • Procedure type or technique

  • Clinic name

Usage Data

  • Messages you send through the AI assistant

  • General interactions with the app

We do not collect photos or medical images.

2. How We Use Your Information

We use your information to:

  • Provide your personalized recovery experience

  • Deliver day-by-day recovery instructions

  • Enable the AI assistant to answer your questions

  • Improve our product using anonymized usage patterns

  • Operate and maintain our services

3. AI Assistant and Data Sharing

Capila includes an AI assistant designed to provide personalized recovery guidance.

What data is used

If you choose to personalize your experience, we may process:

  • Your recovery information (e.g., procedure date and type)

  • Messages you send to the AI assistant

Who we share it with

This data may be securely shared with a third-party AI provider:

  • Anthropic (Claude API)

These providers process data only to generate responses and provide the requested functionality.

Why we use it

We use this data to:

  • Personalize answers based on your recovery stage

  • Provide relevant and contextual guidance

  • Improve response quality using anonymized insights

We do not sell your personal data.

We do not use your personal data to train third-party AI models.

4. Your Consent

You are asked to provide explicit consent before your data is used to personalize the AI assistant.

You can:

  • Continue without personalization

  • Withdraw your consent at any time by contacting us or discontinuing use of the feature

If you do not provide consent, the AI assistant may be limited or unavailable.

5. Data Sharing

We may share limited data with:

Service Providers

  • Hosting and backend infrastructure providers

  • Authentication services

  • Analytics providers (e.g., Google Analytics)

AI Providers

  • As described in Section 3

Clinics

If you were invited by a clinic, we may share:

  • Your name

  • Confirmation that you joined or activated the app

We do not share your recovery details or AI conversations with clinics.

Payments

If applicable, we may share your email with payment providers to process transactions.

6. Data Retention

We retain your data only as long as necessary:

  • Account data: while your account is active

  • AI chat data: up to 12 months

  • After account deletion: up to 12 months for legal and operational purposes

7. Your Rights

You have the right to:

  • Access your data

  • Request correction of your data

  • Request deletion of your data

  • Withdraw consent for data processing

To exercise these rights, contact us at: [Insert contact email]

8. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure.

9. International Data Transfers

Your data may be processed in the European Union or in other countries where our service providers operate, including the United States.

We ensure appropriate safeguards are in place for such transfers.

10. Analytics

We use tools such as Google Analytics to understand how users interact with our services. This data is aggregated and helps us improve the product.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you within the app or through other appropriate means.

12. Contact Us

If you have any questions about this Privacy Policy or your data, you can contact us at:

[Insert contact email]

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